Privacy Policy

Total Home Xperts, LLC dba Bizzy Air
Effective Date: April 14, 2026

Total Home Xperts, LLC dba Bizzy Air (“Bizzy Air”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, services, and communication channels.

This Privacy Policy describes how we collect, use, and protect your information.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Phone number

• Email address

• Service address

Service Information

• Details related to your service requests

• Appointment history

• Estimates and invoices

Technical Information

• IP address

• Browser type

• Device information

• Website usage data

2. How We Use Your Information

We use your information to:

• Schedule and manage service appointments

• Communicate regarding services, updates, and support

• Send estimates, invoices, and follow-ups

• Improve our services and customer experience

• Send marketing communications (only where consent has been provided)

3. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only when necessary to:

• Provide services (internal staff, systems, or service providers)

• Comply with legal obligations

• Protect our rights or prevent fraud

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

5. Your Rights

You may request to:

• Access your personal data

• Update or correct your information

• Request deletion of your data

To make a request, contact us using the information below.

SMS Terms of Service & Messaging Policy

By opting in to receive SMS communications from Bizzy Air, you agree to the following terms.

6. Consent to Receive SMS Messages

By providing your mobile phone number through our website, service forms, scheduling tools, or direct communication, you expressly consent to receive SMS messages from Bizzy Air.

Types of messages you may receive include:

• Appointment confirmations and reminders

• Dispatch notifications and technician updates

• Estimates, invoices, and service follow-ups

• Customer support responses

• Promotional or marketing messages (only if you have opted in)

Consent is not a condition of purchase.

7. Message Frequency

Message frequency may vary based on your interaction with our services, including appointment activity and customer support needs.

8. Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan.

9. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

• STOP to unsubscribe

• HELP for assistance

After opting out, you will no longer receive SMS messages unless you provide new consent.

10. SMS Data Use & Privacy

Information collected through SMS communications may include:

• Mobile phone number

• Name (if provided)

• Message content and interaction history

This information is used solely to:

• Provide requested services

• Communicate service-related updates

• Deliver customer support

• Improve operational and communication efficiency

We do not sell, rent, or share SMS consent or personal data with third parties for marketing purposes.

11. Required SMS Disclosures

• Reply STOP to opt-out;

• Reply HELP for support;

• Message & data rates may apply;

• Messaging frequency may vary;

• Visit https://bizzyac.com/privacy-policy/ to see our Privacy Policy and terms and conditions.

12. Policy Updates

We may update this Privacy Policy and SMS Terms periodically. Updates will be posted on this page with a revised effective date.

13. Contact Information

Total Home Xperts, LLC dba Bizzy Air
407-339-6342
https://bizzyac.com